Commerce Disclosure

特定商取引法に基づく表記

Company Information | 会社情報

Company Name | 会社名:

OTTERWORKS

Representative | 代表者:

Kassem DAOUSSI

Business Address | 所在地:

111-0036 - Tokyo-to, Taito-ku, Matsugaya 3-4-2 901, Japan

Contact Information | 連絡先:

Email: [email protected]
Phone: +81 070 8455 1245

Business Registration | 事業者登録:

Kassem DAOUSSI

Product Information | 商品情報

Products and Services | 商品・サービス:

SuitAI - Professional AI Photography Service

• Professional portrait generation service using AI technology
• Upload photos and receive high-quality professional headshots
• Suitable for LinkedIn, resumes, and business profiles

STRAPION - Mobile Gaming

• Strategic PvP board game for iOS and Android platforms
• Advanced tic-tac-toe format with multiple grids and strategic rules

Pricing Information | 価格情報

SuitAI Pricing:

• Starter Package: $20 USD (10 professional photos)
• Professional Package: $30 USD (30 professional photos)
• Business Package: $40 USD (50 professional photos)

STRAPION:

• Free to download with optional in-app purchases

Additional Fees | 追加料金:

• No additional fees beyond listed package prices
• Payment processing fees may apply depending on payment method

Payment Methods | 支払い方法

Accepted Payment Methods:

• Credit Card (Visa, Mastercard, American Express)
• PayPal
• Apple Pay / Google Pay (for mobile purchases)

Payment Timing | 支払い時期:

• Payment is processed immediately upon purchase confirmation

Delivery Information | 配送情報

SuitAI:

• Digital delivery via website (credits)
• Processing time: Immediate
• Delivery method: Credits added to the account

STRAPION:

• Digital download through Apple App Store and Google Play Store
• Immediate download after purchase

Refund and Cancellation Policy | 返品・キャンセルポリシー

SuitAI:

• Due to GPU computational costs, all sales are final
• Refunds only considered in exceptional circumstances such as technical failures or processing errors
• Refund requests must be submitted within 14 days to [email protected]
• Refund processing time: 5-10 business days

STRAPION:

• Refunds available through Apple App Store and Google Play Store policies
• Please refer to respective platform refund policies

Customer Support | カスタマーサポート

Support Hours | サポート時間:

• Monday to Friday: 18:00 - 20:00 JST
• Response time: Within 24-48 hours

Support Contact | サポート連絡先:

• General Inquiries: [email protected]
• SuitAI Support: [email protected]

Terms and Conditions | 利用規約

Terms of Service:

• Full terms available at: suitai.co/en/legal
• Privacy policy for STRAPION: Privacy Policy

Liability Limitations | 責任の制限:

• Service availability not guaranteed 100%
• Company not liable for indirect damages
• Maximum liability limited to purchase price

Dispute Resolution | 紛争解決

Jurisdiction | 管轄:

• Tokyo District Court, Japan

Governing Law | 準拠法:

• Japanese Law

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Last Updated | 最終更新日:

Jul 3 2025

Contact for Commerce Disclosure Inquiries | 特定商取引法に関するお問い合わせ:

Email: [email protected]